gb99a Privacy Policy
Protecting your personal information is our top priority. This policy explains in detail how gb99a collects, uses, and stores data.
Introduction & Scope
This Privacy Policy ("Policy") applies to all users of the gb99a platform. gb99a is a secure and reliable online betting and live casino platform operated for users in Bangladesh. By using our website, you are considered to have accepted the terms of this Policy.
gb99a always respects your privacy. We use SSL encryption technology to keep your information secure and do not share it with any unauthorized parties. This Policy applies in accordance with Bangladesh Standard Time (BST, UTC+6) and may be updated at any time.
Important: If this Policy changes, we will publish an update notice on the website. We recommend checking this page regularly.
What Information We Collect
gb99a may collect the following types of information:
Identity Information
Information you provide when registering an account, such as:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- National ID or passport number (where applicable)
Financial Information
Information required to process transactions, such as:
- bKash, Nagad, or Rocket number
- Bank account number (for bank transfers)
- Deposit and withdrawal history
- Transaction date and amount
Technical Information
Information collected automatically, such as:
- IP address
- Browser type and version
- Device type and operating system
- Page visit time and duration
- Cookies and session data
Gaming Activity
Information related to your use of the platform, such as:
- Play history and betting records
- Preferred game categories
- Bonus usage details
- Account login times and frequency
Purpose of Data Use
gb99a uses collected information for the following legitimate purposes:
Account Management
We use identity information to create, verify, and maintain your account. Date of birth is used for age verification — gb99a provides services only to those aged 21 and above. This information is essential to prevent identity fraud and unauthorized access.
Processing Financial Transactions
Financial information is used to complete deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. The minimum deposit and withdrawal limit is ৳500 and withdrawals are generally processed within one hour. A record of every transaction is stored securely.
Providing Customer Support
Your information may be used to provide assistance via 24/7 live chat and email ([email protected]). Our support team helps in both Bengali and English.
Ensuring Security and Fair Play
Technical information and gaming activity data are analyzed to prevent fraud, multiple account creation, money laundering, and other prohibited activities. This ensures a fair and safe environment for all gb99a users.
Platform Improvement
We continuously improve our services, interface, and bonus programs by analyzing user experience. No personal identity is revealed in aggregate statistical analysis.
Cookies & Tracking Technologies
gb99a uses cookies and similar technologies to ensure the proper functioning of the website and to improve the user experience.
Essential Cookies
These cookies are essential for the basic functioning of the website. They are used to maintain login sessions, verify security, and keep account information secure. Disabling these cookies will prevent the site from working properly.
Functional Cookies
These cookies are used to remember your preferences, such as language preference, display settings, and gaming preferences. They make your next visit smoother and more personalized.
Analytical Cookies
These cookies are used to monitor and improve website performance. The information collected through them is analyzed completely anonymously and no individual identity is revealed.
You can control or delete cookies through your browser settings. Please note that disabling certain cookies may cause some features of gb99a to not work properly.
Sharing Information with Third Parties
gb99a never sells your personal information or shares it with third parties for marketing purposes. However, sharing information may be necessary in the following limited circumstances:
Payment Processors
Necessary information is provided to the relevant payment gateways to complete financial transactions via bKash, Nagad, Rocket, and bank transfer. These organizations are bound by their own privacy policies and may not use the collected information for any other purpose.
Technology Service Providers
Trusted technology partners may be engaged for server management, security systems, and data analysis. These partners operate under contractual confidentiality obligations and may use information only for the specified tasks.
Legal Authorities
Information may be provided in response to legal obligations, court orders, or valid requests from government agencies. In such cases, gb99a provides only the minimum necessary information and makes every effort to notify the user as far as possible.
Fraud Prevention Services
Specialized security services may be used to ensure platform security and prevent fraudulent activity. These services use technical information only for risk analysis.
Data Security Measures
gb99a uses industry-standard security technology to protect your information. Our security framework operates on the following layers:
Encryption
All data transfers are secured with SSL/TLS encryption. Your login credentials, financial details, and personal information are fully encrypted when sent and received, so no one can intercept or alter them in transit.
Secure Servers
Our servers are protected at both the physical and digital level. Firewalls, antivirus software, and intrusion detection systems remain active at all times to prevent unauthorized access.
Access Controls
Only authorized staff may access your information for specified purposes. Every access is logged and reviewed regularly.
Regular Security Reviews
Regular penetration testing and security audits are conducted to identify vulnerabilities. Our security measures are continuously updated against new threats.
Limitation of Liability: Transmitting information over the internet is not completely secure. While we strive to ensure the highest level of protection, we cannot guarantee full security in the event of unforeseen incidents. Therefore, use a strong password and do not share it with others.
Data Retention Period
gb99a retains your information only for as long as necessary. The retention policy for different types of information is as follows:
While the Account Is Active
Identity information, gaming history, and preferences are retained for as long as your account remains active. When an account is closed, we take steps to delete personal information within a reasonable time.
Financial and Transaction Records
Financial transaction records are retained for a set period to meet legal obligations and accounting requirements. This period is determined by applicable laws and regulations.
Technical Logs
Server logs and technical data are generally retained for a limited period, after which they are automatically deleted. However, this period may be extended if needed for a security investigation.
Your Rights and Choices
As a gb99a user, you have the following rights regarding your personal information:
Right to Access
You have the right to know what information we hold about you. You can contact the support team to receive a copy of your information.
Right to Correction
If any of your information is incorrect, you may request a correction. This can be done through account settings or by contacting the support team.
Right to Deletion
In certain circumstances, you may request the deletion of your information. However, some information may need to be retained for a specific period due to legal obligations.
Right to Object to Processing
You may object to marketing communications or certain types of data processing. Contact the support team to make this preference known.
To exercise any right or make a data-related request, please contact our support team. We will respond to your request within a reasonable time.
Protection of Minors
gb99a is for those aged 21 and above only. We do not knowingly collect information from or provide services to anyone under the age of 21. Age is verified at the time of registration.
If we become aware that information from a minor has been collected unknowingly, we will delete it immediately and close the relevant account. If you have any information about this, please notify the support team.
Policy Changes and Updates
gb99a reserves the right to update this Privacy Policy at any time. If any changes are made:
- The update will be published on this page of the website.
- For significant changes, users may be notified via their registered email or through the platform.
- Continued use of the site after changes will be considered acceptance of the updated Policy.
- We recommend visiting this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our support team. We provide assistance in Bengali and English 24/7.
Contact Information
Email Support [email protected]
Live Chat Log in to the website and contact us directly via live chat — available 24/7.
Response Time Live chat is instant. Emails are replied to as quickly as possible.
For more information, please read our Terms and Conditions and Responsible Gaming Guidelines.