gb99a Terms & Conditions

1 General Provisions & Applicability

gb99a is an online betting and live casino platform that provides entertainment gaming services for users in Bangladesh. These terms and conditions ("Terms") form a legal agreement between gb99a and every member who uses its services.

By accessing the gb99a platform, creating an account, or using any of its services, you are considered to have fully accepted these Terms. If you disagree with any part of these Terms, please do not use the platform.

These Terms may be available in both English and Bengali. In the event of any dispute, the Bengali version will be considered final. gb99a reserves the right to amend these Terms at any time.

2 Eligibility & Age Requirements

The following eligibility conditions must be met to open an account and use services at gb99a:

• You must be 21 years of age or older.
• You must provide your identity and personal details accurately.
• Each person may operate only one account.
• You should only register if there are no legal restrictions on using online gaming services in your area.

gb99a may request relevant documents from a user at any time for identity verification. gb99a reserves the right to restrict account activity until the documents are submitted.

3 Account Registration & Accuracy of Information

When opening an account at gb99a, you must provide accurate and complete information. Providing false or misleading information may result in permanent account closure.

• The name, national identity card details, and contact information provided at registration must be real and verifiable.
• Each user may open only one account. If multiple accounts belonging to the same person are identified, all of them will be closed.
• If any account details change, the gb99a support team must be notified immediately.
• If two members of the same household wish to operate separate accounts from the same device or network, they must inform the gb99a support team in advance.

Transferring, selling, or renting an account to a third party is strictly prohibited.

4 Account Security & Password

Ensuring the security of your gb99a account is your own responsibility. It is important to follow the guidelines below:

• Use a strong and unique password — reusing passwords from other sites on gb99a is discouraged.
• Never share your login credentials (username and password) with anyone else.
• If you forget your password or suspect unauthorized access to your account, notify the gb99a support team immediately.
• Always log out after signing in from a public or shared device.

gb99a will not be held responsible in any way for unauthorized transactions or suspicious activity that occurs due to the user's own negligence.

5 Deposits, Withdrawals & Payment Methods

The following payment methods are currently supported on gb99a: bKash, Nagad, Rocket, and Bank Transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank).

• Minimum deposit: ৳500 (for each method).
• Minimum withdrawal: ৳500.
• Withdrawal processing time: Generally completed within 1 hour.
• Account identity verification must be completed before a withdrawal can be made.

Deposits must be sent only from a payment account you own. Deposits from third-party accounts are prohibited and may result in account closure.

gb99a reserves the right to temporarily delay the withdrawal process if additional verification is required. Additional verification may apply in specific cases for anti-money laundering purposes.

6 Bonuses & Promotional Offers

gb99a offers various types of bonuses and promotions for new and existing members. All bonuses are provided subject to specific conditions.

6.1 Welcome Bonus

• 100% bonus on the first deposit, up to ৳10,000.
• Example: Deposit ৳1,000 and receive ৳1,000 bonus — total balance will be ৳2,000.
• Example: Deposit ৳22,000 and receive ৳10,000 bonus — total balance will be ৳32,000.

6.2 Wagering Requirements

• Before withdrawing from a bonus, you must wager 20 times the bonus amount.
• Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus.
• Example: ৳1,000 bonus × 20 = ৳20,000 must be wagered before withdrawing bonus winnings.
• Deposited funds are withdrawable at any time.

6.3 General Bonus Terms

• Each bonus may be used only once, unless stated otherwise.
• If a bonus is abused or an attempt is made to claim bonuses through multiple accounts, all bonuses and related winnings will be forfeited.
• gb99a reserves the right to modify or cancel any bonus offer at any time.
• Separate wagering conditions may also apply to free spins and other promotional rewards.

7 Fair Play & Gaming Policy

All games on the gb99a platform are conducted fairly and transparently. We believe in fair play and are committed to ensuring equal opportunity for all players.

• Certified random number generators (RNG) are used to determine outcomes in slots, live casino, and other games.
• There is no way to manipulate game results, and all games are conducted under the same rules.
• If any bet remains incomplete due to a technical issue, gb99a reserves the right to determine the validity of that bet.
• If an incorrect payout occurs due to a technical error, gb99a retains the right to recover that amount.

In sports betting, if a match is cancelled or postponed, a decision regarding that bet will be made in accordance with the applicable rules.

8 Prohibited Activities

The following activities are strictly prohibited on the gb99a platform. Violating these prohibitions will result in account closure and funds may be forfeited:

• Fraud & Deception: Operating an account using a false identity, forged documents, or fraudulent means.
• Multiple Accounts: Opening more than one account under the same person or identity.
• Bots or Automated Software: Using any software to automate the gaming or betting process.
• Money Laundering: Using the platform for the purpose of legitimizing illegal funds.
• Bonus Abuse: Employing tactics to circumvent bonus terms and conditions.
• Hacking or Platform Damage: Unauthorized access to systems or harmful activities against the platform.
• Third-Party Payments: Making deposits or withdrawals using another person's payment method.

9 Account Suspension & Closure

gb99a may temporarily suspend or permanently close an account under the following circumstances:

• Violation of any clause in these Terms.
• Failure to submit documents requested for identity verification within the specified time.
• Suspicious or unusual financial activity.
• Violation of responsible gaming guidelines.
• Proven underage status.

Users may also request closure of their own account at any time. Contact the gb99a support team for self-exclusion.

After an account is closed, the process of returning any legitimate funds remaining in the balance will be handled according to the applicable rules. However, if the closure is due to a violation, funds may be forfeited.

10 Limitation of Liability

gb99a strives to provide its services to a high standard, however the platform's liability is limited in the following circumstances:

• If a game session is interrupted due to an internet disconnection or technical error.
• If any loss occurs due to a fault by a third-party software provider or service provider.
• If account information is leaked due to the user's own negligence.
• If services are suspended or restricted by order of a government or regulatory authority.

gb99a will never be liable beyond the amount deposited by the user for any direct or indirect losses.

11 Privacy & Data Protection

gb99a gives the highest priority to protecting your personal information. Our Privacy Policy is an integral part of these Terms.

The information you provide is used solely for account management, identity verification, financial transaction processing, and service improvement.

• Your information is not sold to any third party.
• In cases of legal obligation, information may be provided to the relevant authorities.
• Your information is kept secure using SSL encryption and other security technologies.

For more details, read our Privacy Policy.

12 Changes & Updates to Terms

gb99a reserves the right to change, revise, or update these Terms at any time. An effort will be made to notify users in a timely manner of any significant changes.

• If you continue to use the platform after the Terms have been changed, you will be considered to have agreed to the new terms.
• In the case of significant changes, a notice will be sent to the registered email address.
• The most up-to-date terms will always be available on this page.
• If you do not agree to the updated terms, you may request to close your account.

It is the user's responsibility to review any changes before the updated terms take effect.

13 Contact & Dispute Resolution

If you have any questions, complaints, or disputes regarding these terms, you are advised to contact the gb99a support team directly first.

• Live Chat: Available 24/7 in both Bengali and English.
• Email: [email protected]

gb99a is committed to resolving all complaints fairly and promptly. The support team is always ready to help you with your issues.

For ages 21 and above only. Gaming is for entertainment purposes. Play responsibly.